sales conditions

(not for wholesale)
 

CALL US 7 days a week, from 7AM to 11PM
France tel.:        International tel.:

 

 

 

We deliver within approximately 48 hours in metropolitan France. International delivery times depend on postal services.

Below are our return conditions for exchanges or credit.

 

Refunds are granted exclusively via bank transfer. Please send us your banking information by e-mail or with the returned merchandise.

 

 

 


Return requests must be made within seven business days of receipt of the merchandise, and must be sent within the following seven business days. This means that you have two weeks from the delivery date to return your merchandise.

 



To simplify returns:
- Contact us by e-mail at      or by text message or telephone on (7AM to 11PM, including weekends),

 


You have to return your merchandise using post mail, please send it to:

Do you green
21 rue de la Gaité
92140 Clamart

 

France
Tel +33 63 059 2207
We will inform you via e-mail when we receive your package, and will process your request as quickly as possible.
For hygiene reasons, undergarments (panties and boxer shorts) and socks in opened packaging cannot be returned; please take care when selecting your size. As a general rule, when ordering undergarments, order the same size as your trouser size: if you wear a 10/12, order a 12 rather than a 10.

 

 

 

Damaged, worn or soiled articles will not be exchanged or refunded, and will be returned to the customer.
Credits are valid for a period of one year from their creation date at Do You Green’s on-line shop.

 

Thank you for your patronage. It is our desire to best satisfy you in every way.